Wine Managers Certification
Behind every waiter stand the managers. While the floor team (waiters and bartenders together) rests on the 8 chapters of Wine Foundations, the managers carry a different responsibility: they brief, they set the standards, and they decide in real time what happens with the wine on the floor. This certification gives them the tools to build the restaurant’s wine culture, lead the team in service, and keep the wine operation running behind the scenes.
Nine chapters covering every aspect of the manager's work in the wine domain. Available from any computer or phone, at a pace that fits your schedule.
Whoever completes the certification knows how to build a wine culture in the team, run the wine operation properly, and lead the service with professional confidence through the whole shift.
What's included?
- 9 videos
- 46 minutes
- Certificate of completion
Course chapters
Taking a wine bottle back from a table
One of the cases where the manager must step into the service is taking a wine bottle back from the table. In this chapter you'll learn how to act in each case, and when the guest truly deserves a new bottle.
You'll get the rules, but also the common sense behind them, so you respond correctly without hurting the guest or the restaurant's profitability.
Back to choosing a packageWant to see the course from the inside?
In a short demo we'll show the managers' training on your own team, and how it fits the rest of the method.